During the days our server was banned, we accumulated a large pile of unsent email. Yet, in order to avoid being banned again, we have to send these at a very slow rate. Unfortunately during this process some emails have been marked as undeliverable and lost forever. For those who asked: delays in moderation have nothing to do with email. Also we have NOT sent any email with “null” sender address or anything like that.
We hope that the queue will be cleared in a few days. If you registered and you don’t receive the activation email in 3 or 4 days, you can click “Resend activation code” in the registration page (but please, not yet!).
UPDATE:
The queue is now cleared, email should be working fine. Back to normal!
UPDATE 2:
Broken again! Something changed at our provider side, working on it …
Hello, I don’t understand this problem, I am trying being a member 1 week ago…
We are solving the problem. As the mail was down, we did not receive support emails. If you do not receive any email in 2 or 3 days, try to register again and it should work fine.
Thank you for your patience and understanding,
frederic
Thanks for the update. We’ll all be patient (or some us will be) until the mail server catches up. Can’t wait to get in and explore the site.
You should put a message about this on the password reset page : trying to recover my account, I probably hit the button 3 or 4 times after not receving anything for hours. I only see that info now so I’ll be patient from now on 🙂
Sorry guys, but nothing works again. Tried 2 registrations and many times to resend activation codes to different mail addresses. nothing happens.
I too am receiving this problem. I signed up yesterday, but never received an activation email (checked my spam as well). The result is that I can’t reset my password because my account is “inactive”.
It doesn’t appear to be working at the moment, I have not recieved my activation email (and yes, i looked in spam)
it isn’t working for me. Is email down again?
Still not working, it’s been over a week… any updates?
Activation email not working here either.
Still waiting for something about this. Signed up and really want to get started but yeah. 🙁
It’s still not working. I don’t get any activation mail. Any updates on the matter?
Can we please have an update on the email situation?
I have finally received the activation link. Thank you! There were so many sound effects on this site that I needed for a project. You’re great!
Is the e-mail problem still going on? because of the previous problem now I can’t log in,can’t reset password,can’t create a new account..I sent an e-mail to your support but didn’t get a reply..update?